Kidzplay uses 5Loyalty as our app-ordering system, allowing customers to order from their table when they visit us. It also acts as our loyalty system, meaning we can reward our customers for their spend and incentivise them to re-visit.
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This playbook will provide you with everything you need to know to ensure you can run even the busiest of days, as smoothly as possible
Key Documents
Find the key documents and guides for Sevenrooms here
Navigating Sevenrooms
Find out how to navigate Sevenrooms on the iPad and the key things you need to know
Managing customers in and out
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Making sure your day runs smoothly
This is a Paragraph. Click on "Edit Text" or double click on the text box to start editing the content and make sure to add any relevant details or information that you want to share with your visitors.
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How do I make a booking?To make a booking for a customer, the best practice is to direct them to our booking page, this means they can pay for the booking at the same time. If they are in reception you can use the 2 blue buttons in the top right of the iPad app to either allow them in as a walk-in, or book them in a future session. If you use this method, you must charge the customer for the booking through Lightspeed.
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How do I make sure Sevenrooms is connected to Lightspeed?Following the correct checking-in process should ensure that Sevenrooms and Lightspeed have integrated with each other. You can confirm this by looking for the "chain" symbol beside a seated booking.