Kidzplay uses Tripleseat to manage our parties and our party bookings. It provides our staff with a number of tools and documents to allow us to know exactly what we need to deliver and gives our customers a place to book their parties and a personal platform to contact our party team and manage their booking
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This playbook will provide you with everything you need to know to ensure you can make every party as special as possible!
Key Documents
Find the key documents and guides for Sevenrooms here
Navigating Sevenrooms
Find out how to navigate Sevenrooms on the iPad and the key things you need to know
Managing customers in and out
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Making sure your day runs smoothly
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How do I make a booking?To make a booking for a customer, the best practice is to direct them to our booking page, this means they can pay for the booking at the same time. If they are in reception you can use the 2 blue buttons in the top right of the iPad app to either allow them in as a walk-in, or book them in a future session. If you use this method, you must charge the customer for the booking through Lightspeed.
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How do I make sure Sevenrooms is connected to Lightspeed?Following the correct checking-in process should ensure that Sevenrooms and Lightspeed have integrated with each other. You can confirm this by looking for the "chain" symbol beside a seated booking.